Faster than any text-based audio editor because our team of editors takes care of fine-tuning every cut, adding music, and sound effects for you.

Read how Castup uses AI to deliver episodes within 72 hours

1. Introduction
This Privacy Policy explains how Castup (“we”, “our”, or “us”) collects, uses, and discloses your information when you use our website usecastup.com and our Service, including access to your organization on Slack and Google Drive, as well as payment processing via Stripe and PayPal.2. Information We Collect
Personal Data: When you sign up, we collect personal information such as your name, email address, contact details, and billing information.Usage Data: We gather information about how you interact with our Service, including login data, usage statistics, and information related to file sharing on Google Drive and communication on Slack.Payment Information: Payment details are collected by our payment processors (Stripe and PayPal) and are not stored on our servers.3. How We Use Your Information
Provision of Services: We use your information to create and manage your account, provide customer support, and deliver the Service (including facilitating communications on Slack and file sharing on Google Drive).Payment Processing: Your payment information is transmitted directly to and processed by Stripe and PayPal. We do not store sensitive payment information.Service Improvement: We may use your data to improve our Service, analyze usage trends, and develop new features.Legal Compliance: Your information may be used to comply with legal obligations or in response to lawful requests by public authorities.4. Sharing and Disclosure of Your Information
Third-Party Service Providers: We share your information with trusted third parties, such as Slack, Google Drive, Stripe, and PayPal, solely to the extent necessary for them to provide their respective services.Legal Requirements: We may disclose your information if required by law or in response to a valid request by a governmental authority.Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.5. Data Retention
We retain your personal information for as long as necessary to provide the Service and as required to comply with our legal obligations.6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no online transmission is ever completely secure.7. International Data Transfers
By using our Service, you consent to the transfer of your information to countries outside of your country of residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.8. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, such as access, correction, deletion, or objection to certain processing activities. Please contact us if you wish to exercise these rights.9. Children's Privacy
Our Service is not directed to individuals under the age of 13 (or other applicable age limits). We do not knowingly collect personal information from children without parental consent.10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Your continued use of the Service after changes signifies your acceptance of the updated policy.13. Contact Information
For questions or concerns regarding these Terms, please contact us at:Email: grow@usecastup.comAddress: 17A Holdings FZE-LLC, Business Centre,Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates

1. Introduction
Welcome to Castup (the “Service”), operated by 17A Holdings FZE-LLC (“we”, “us”, or “our”), a company registered in SPC Freezone, Sharjah, UAE. These Terms of Use (“Terms”) govern your access to and use of our website usecastup.com and the services we provide, including access to your organization’s workspace on Slack for communications and on Google Drive for file sharing.2. Acceptance of Terms
By signing up for or using the Service, you (“Customer”, “you”, or “your”) agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.3. Description of the Service
Access and Functionality: Upon registration, we grant you limited access to a dedicated organization on Slack for communications and on Google Drive for file sharing. This access is subject to these Terms and any additional guidelines provided.Payment Processing: All payments for the Service are processed securely through third-party payment providers, Stripe and PayPal. Your use of our Service is contingent on successful payment processing via these channels.4. Account Registration and Security
Account Creation: To access the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.Security: You agree to notify us immediately of any unauthorized use of your account or any other breach of security.5. Payment Terms
Fees and Charges: You agree to pay all applicable fees associated with your use of the Service. All charges will be processed by our designated payment processors, Stripe and PayPal.Refunds and Cancellations: Refunds, if any, will be handled in accordance with our refund policy. Partial refunds are available only for our auto-renew subscription plans—specifically, the Podcaster and Vodcaster plans—and only if the current service period has not exceeded 50% of its total duration. In all other cases, refunds will be determined on a case-by-case basis in accordance with our policies.6. Use of Third-Party Services
Our Service integrates with third-party platforms:Slack: Used exclusively for internal communications.Google Drive: Provided for file sharing and collaboration.Stripe and PayPal: Used solely for processing payments. Your interactions with these services are governed by their respective terms and privacy policies.7. Intellectual Property
Ownership: All content and materials provided through the Service, including software, documentation, and any updates, remain the intellectual property of 17A Holdings FZE-LLC or its licensors.Restrictions: You may not reproduce, modify, or distribute any part of the Service without our prior written consent.8. Disclaimers and Limitation of Liability
Disclaimer of Warranties: The Service is provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service.Limitation of Liability: To the maximum extent permitted by applicable law, 17A Holdings FZE-LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.9. Indemnification
You agree to indemnify and hold harmless 17A Holdings FZE-LLC, its officers, directors, employees, and agents from any claims, damages, or losses resulting from your use of the Service or violation of these Terms.10. Termination
We reserve the right to suspend or terminate your access to the Service at our discretion, with or without notice, if you breach these Terms or engage in any conduct that harms our interests or those of our users.11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the relevant jurisdiction. Any disputes arising out of these Terms or your use of the Service shall be resolved through binding arbitration or in the courts located in the appropriate jurisdiction, as agreed upon by the parties.12. Modifications to the Terms
We may update these Terms from time to time. Continued use of the Service after any changes constitutes acceptance of the revised Terms. We will notify you of any material changes through appropriate channels.13. Contact Information
For questions or concerns regarding these Terms, please contact us at:Email: grow@usecastup.comAddress: 17A Holdings FZE-LLC, Business Centre,Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates

You've probably got some questions, yeah?

Well, here are the answers to every question we think you might have before you sign up and become our best friend.

How does the Hobbyist plan work?

Hobbyist is a pay-as-you-go plan. With the Hobbyist plan, you pay for each episode based on the expected length of the episode. Please note that Castup charges a base fee of $30 per episode that allows you to publish up to 30 minutes of audio content per episode.

  Which add-ons are available with my Castup plan?  

You can purchase any or all applicable add-ons with any Castup plan from the list below:Micro Cuts +$1 per recorded minute
Get filler words such as uhs, ums, you knows, and repeated phrases removed from your audio recordings.Multi Cam Cuts +$4 per published minute
Give the speakers of your podcast exclusive screen time with beautiful transitions.Episode Transcripts +$1 per recorded minute
Verbatim transcript for each episode, with timestamps and speaker names.Audiograms +$2 per published minute
Get audiograms with a verbatim transcript for different parts of the episode, with graphics and speaker names.Video Clips +$4 per published minute
Get video clips with a verbatim transcript for different parts of the episode, with Multi Cam Cuts and speaker names.Intro/Outro Production +$200 per composed minute
Intro/Outro jingles to delight your audience, tailored to fit your Podcast's vibe.

How does Castup provide podcast audio editing services?

Castup provides each podcast with a producer and a team of audio editors who work with Pro tools to produce publish-ready episodes. You get unlimited revisions with the Podcaster plan and can even power up your plan add-ons like Micro Cuts, Episode Transcripts, and Audiograms.

How does Castup provide podcast video editing services?

Castup provides each podcast with a producer and a team of video and audio editors who work with Pro tools to produce publish-ready episodes. You get unlimited revisions with the Vodcaster plan and can even power up your plan add-ons like Multi Cam Cuts, Episode Transcripts, and Video Clips.

How does Castup provide podcast transcription services?

Castup provides each podcast with an editor who uses AI and Docs to produce publish-ready transcripts. Power up your Podcaster or Vodcaster plans with the Episode Transcripts add-on.

How does Castup provide podcast content creation services?

Castup provides each podcast with audio and video creators who work with Pro tools to produce publish-ready audiograms and video clips. Power up your Podcaster or Vodcaster plans with the Audiograms or Video Clips add-on.

How does Castup provide podcast intro production services?

Castup provides each podcast with a music producer who can work with you to create a custom jingle for your brand. Purchase Intro/Outro Production as a one-time add-on.

Are taxes included in the price?

No. Any taxes we collect are in addition to the stated prices. Castup collects and remits consumption tax to governments at the local, state, and/or federal levels. The tax rate and rules are determined by each jurisdiction.

Who is actually doing the editing?

Real humans. Castup is a human-first company, and real audio/video professionals work on all Castup shows. However, since we are a tech company, we do leverage AI to speed things up. This is the reason we are able to deliver our services at the prices that we do.Also, all shows at Castup work with a dedicated Producer.

How do I contact the Castup team?

You can click the chat bubble located on the bottom-right corner of every page, and start chatting with our team instantly. If we're offline, leave your question and email in the chat, so we can get back to you as soon as possible.Alternatively, you can slide into our DMs on Twitter, or Instagram.